DX3 Crashes

No answers

Published on April 6, 2005 By Wildharp In DesktopX

DX3 worked OK for a week and now crashes. Themes, widgets and objects do not load without crashing. Stardock advised uninstall, reinstall and reboot - still not working. All skins deleted in the the reinstall. A pity - I enjoyed the product. Any suggestions welcome

Comments (Page 1)

rabidrobot

on Apr 06, 2005

Your cache files may have become corrupted and not removed by uninstall.
A typical location for cache files:
C:\Documents and Settings\user\Local Settings\Application Data\Stardock\DesktopX
Delete this folder, or the entire Stardock folder here.

This is just a suggestion, but I hope it helps.

xjennx

on Apr 06, 2005

did use to have that problem...the crashes are cause by my anti-virus, it was protecting me from the scripts...I reconfigured my anti and everything is ok now...but im not sure if its the same with you...hope you figure it out...cuz for me i just cant go with out DX running on my pc

Wildharp

on Apr 06, 2005

Thanks Rabidrobot, that does not seem to be the problem. Thanks to Xjennx. I am using Norton Systemworks 2004. I have had it recognise DX script before as malicious but as you say once allowed it is fine. I think Norton is having problems on my system as I cannot get to the script blocking to configure. I will look at it further as I think it is probably the right track. Anyone else have Norton problems? You are right about DX. So many good uses.

thomassen

on Apr 07, 2005

Don't have Norton Systemworks, but Norton AntiVirus 2004 and it hasn't caused any trubble. Don't think I even had to configure it to allow DX scripts. (I might be wrong, it's a while since it was set up.)

_02

on Apr 08, 2005

I use to before I got rid of it and got Zone Alarm Pro. Norton is horrible.

Adam Michael

on Apr 08, 2005

Stardock has an uninstall program that will do a complete uninstall on their programs, just download it and then run it . It worked once for me on an older version of desktopx. Try it and see if that helps. Good luck

Wildharp

on Apr 08, 2005

to clwoods - thanks I think I'll look at other AV suites. Adam, are you talking about the SD uninstall feature? Tanks for your interest and help, I think the Stardock products are terrific so I am keen ti get DX3 working.

mrbiotech

on Apr 13, 2005

I've had the same problem for years on a Win2K and XPhome platforms, has made development impossible for me

This has been without virus software, or with McAffee's.

Rege02

on Apr 19, 2005

I had similiar problem... I reformatted mt HD and re-installed windows twice. The second time, I didn't re-install Norton AV and the problem seems to have gone away. I re-installed Norton Systemworks 2004 without the AV program.

So far, so good. I haven't re-installed SP-2 yet though, will let you know how that works out.Link

hanova

on Apr 20, 2005

Hi i am new and i am italian and don't speack english very well, i have e problem whit desktopx 3: when i change theme appare a warning message:"Stardock MCP not found or wrong version.Systray support disable". What is Stardock MCP? I don't know i to do. Please help me. Tanks.

yrag

on Apr 20, 2005

Stardock MCP not found or wrong version.Systray support disable

Link

If that doesn't work ...re-install Stardock Central:

Link

hanova

on Apr 20, 2005

Great, thank you yraq.Now i restart my pc and try this.

sharpshark28

on Apr 20, 2005

Please dont ban me..... Just get avedesk and systats. Its well worth it. Its made by aqua-soft. Google it. Sorry, desktop X dosnt like me so i dont like it.

Wildharp

on Apr 29, 2005

I am back in the land of the living. I got a link to the Stardock uninstall zapper and took out DX3. Appeared to to the completer job. Reninstall, reboot and now some instability in a few widgets but my Tiggz favourites appear OK. Keep you posted. Thanks for your help.

actmeister

on May 14, 2005

I have a similar problem. I am getting "dxwidget.exe has encountered a problem" etc. every time I try to launch dx3. I just bought the product about a week ago, and it worked great at first. Any thoughts? Deleting the desktop X cache directory didn't work.

Thanks,

Actmeister

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